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Electric, gas, water and telecommunication infrastructure networks change continually based on customer service demands, churn, maintenance, growth and external operating conditions. In this dynamic environment, maintaining correct, up-to-date data models demands effective workflow processes. Without them, maintaining an asset database that accurately reflects the pending and as-built condition and status of all utility assets is difficult, if not impossible. And without a reliable database that engineers, field crews, operators, dispatchers and customer service representatives can trust, productivity suffers, costs increase and customer satisfaction declines.

ASI has the experience and time-proven work flow analysis methodologies and tools utilities need to improve the timeliness and quality of asset data. We’ve worked with utilities around the world to improve the ways in which data is created, used and shared both within the organization and with business partners. We’ve helped them to understand the flow of information and the business processes associated with these information flows. And we’ve helped them optimize these processes and workflows to increase effectiveness and efficiency.